=== Aisk - AI Powered Chatbot for WordPress & WooCommerce with WhatsApp and Telegram | Support Bot | Live Chat === Contributors: aisk Tags: chatbot, woocommerce, customer support, ai, whatsapp, telegram, artificial intelligence, live chat, customer service, automation, support, chat, messenger, Requires at least: 5.0 Tested up to: 6.7 Stable tag: 1.1.4 Requires PHP: 7.4 License: GPLv2 or later License URI: https://www.gnu.org/licenses/gpl-2.0.html Transform your WooCommerce store's customer support with Aisk - an AI-powered chatbot that provides instant answers, product recommendations, and order updates 24/7. == Description == Aisk is a revolutionary AI-powered WhatsApp & Telegram supported chatbot designed specifically for WooCommerce stores and WordPress websites. Say goodbye to repetitive support tickets and hello to automated, intelligent customer service that works around the clock. = 🚀 Why Choose AISK? = * AISK Chat is 100% FREE! * Reduce support tickets by up to 80% * Provide instant 24/7 customer support * Free up your team's time for complex issues * Increase customer satisfaction with quick responses * Boost sales with intelligent product recommendations * Seamlessly integrate with WhatsApp and Telegram * Enhanced sitemap processing for better content discovery * Improved URL handling and content extraction * Advanced error handling and logging = 🛍️ WooCommerce Integration = AISK is built from the ground up for WooCommerce stores: * **Smart Product Search**: Helps customers find products based on descriptions, colors, sizes, categories, and more * **Order Management**: Customers can track orders, view status, and access invoices using their order number and email * **Intelligent Recommendations**: Suggests relevant products based on customer queries and browsing history * **Shopping Cart Assistance**: Helps with cart-related questions and checkout process * **Real-time Inventory**: Provides accurate stock information and availability * **Enhanced Content Discovery**: Improved sitemap processing for better product and content indexing = 🔍 Content Processing = * Let your chatbot answer from your website content, woocommerce products, as well as your PDF and external site URLs. All the data are processed right in your server. = 🎯 Key Features = **Smart Customer Support** * Instant responses to common customer queries * Natural language understanding for human-like conversations * Learning capability to improve responses over time * Multi-language support * Custom response templates * Enhanced content discovery and processing **Multi-Channel Integration** * WhatsApp integration for direct messaging * Telegram bot integration * Contact form integration * Email notification system * Seamless channel switching * Improved error handling across all channels **Advanced Administration** * Intuitive dashboard for managing conversations * Detailed analytics and insights * Customizable chat widget * Knowledge base management * Custom branding options * Enhanced logging and monitoring **Security & Privacy** * GDPR compliant * Secure data handling * Advanced encryption * Role-based access control * Data retention policies * Enhanced URL validation and sanitization = 🔥 Features = * Advanced WooCommerce integration * WhatsApp and Telegram integration * Custom branding and themes * Advanced analytics and reporting * Priority support * Custom AI training * Multiple language support * Unlimited conversations = 💡 Use Cases = 1. **Product Support** * Answer product-specific questions * Provide sizing guides * Share product recommendations * Handle availability inquiries 2. **Order Management** * Track order status * Handle shipping inquiries 3. **Customer Service** * Answer FAQs * Handle common support issues * Provide store policies * Collect customer feedback 4. **Sales Assistance** * Recommend products * Answer pricing questions * Handle discount inquiries * Guide through checkout = 🔧 Easy Setup = 1. Install and activate the plugin 2. Enter your API credentials 3. Customize your chat widget 4. Configure your knowledge base 5. Start automating your customer support! = 🌟 Benefits = For Store Owners: * Reduce support costs * Increase customer satisfaction * Boost sales through smart recommendations * Save time on repetitive queries * Get valuable customer insights For Customers: * 24/7 instant support * Quick access to order information * Personalized product recommendations * Seamless shopping experience * Multiple communication channels == Installation == 1. Upload the plugin files to the `/wp-content/plugins/aisk` directory, or install the plugin through the WordPress plugins screen directly. 2. Activate the plugin through the 'Plugins' screen in WordPress 3. Use the Settings->AISK screen to configure the plugin 4. Configure your API credentials in the plugin settings == Frequently Asked Questions == = Is AISK compatible with my theme? = Yes, AISK is designed to work with any WordPress theme. The chat widget is fully responsive and customizable to match your site's design. = Do I need coding knowledge to use AISK? = No, AISK is designed to be user-friendly and requires no coding knowledge. The intuitive admin interface makes it easy to set up and manage. = Can I customize the chatbot's responses? = Yes, you can customize responses, train the AI with your specific knowledge base, and set up custom response templates. = Does AISK support multiple languages? = Yes, AISK supports multiple languages and can detect and respond in the customer's preferred language. = Is AISK GDPR compliant? = Yes, AISK is fully GDPR compliant and includes features for data privacy and protection. == Screenshots == 1. Modern chat widget interface 2. Admin dashboard overview 3. WooCommerce order management 4. WhatsApp integration 5. Analytics dashboard 6. Settings panel == Changelog == ### 1.1.4 - Refactor uninstall script to simplify table drop query syntax - Refactor WhatsApp handler for improved logging and code clarity - Updated the from_number assignment to remove the 'whatsapp:' prefix for better compatibility. - Cleaned up error logging in the handle_webhook method to enhance readability. - Commented out the delay in media sending for potential future use, improving code maintainability. ### 1.1.3 - Telegram and WhatsApp chat integration improvements and bug fixes. - User and admin chat timestamps now always display in the user's local time zone, with clear time zone indication. - Product carousel and order inquiry flows improved in Telegram and WhatsApp bots. - State management for inquiry submission in Telegram bot. - Consistent date/time formatting across admin dashboard and chat widget. - Enhanced error handling and logging for chat integrations. - Fixed issue where inquiry submission in Telegram bot was not recognized. - Fixed product image and content display issues in Telegram bot. - Fixed admin dashboard date column always showing UTC instead of user local time. - Fixed chat widget and chat history to always show timestamps in the user's local time zone. ### 1.1.2 - Added user-facing message when no subordinate URLs can be embedded (due to bot protection, caching, or JavaScript rendering) - User notice is now shown in a dismissible yellow box above the form - Improved frontend UX for user and system messages - No changes to embedding logic for main page content - Various UI/UX and accessibility improvements ### 1.1.1 - Enhanced chat widget performance and responsiveness - Improved error handling and logging - Added support for custom chat widget styling - Fixed compatibility issues with latest WordPress versions - Optimized database queries for better performance - Added new integration options for third-party services - Improved documentation and user guides - Enhanced sitemap processing for better content discovery - Improved URL handling and content extraction - Advanced error handling and logging ### 1.0.0 - Initial release == Upgrade Notice == = 1.1.4 = Refactor uninstall script to simplify table drop query syntax Refactor WhatsApp handler for improved logging and code clarity Updated the from_number assignment to remove the 'whatsapp:' prefix for better compatibility Cleaned up error logging in the handle_webhook method to enhance readability Commented out the delay in media sending for potential future use, improving code maintainability = 1.1.3 = Updated whatsapp chat, telegram and time zone of the main chatbot. = 1.1.2 = Added user-facing message when no subordinate URLs can be embedded (due to bot protection, caching, or JavaScript rendering) = 1.1.1 = Updated WooCommerce integration to include Enhanced Content Discovery = 1.1.0 = New features added to AISK - enhance content discovery and processing = 1.0.0 = Initial release of AISK - start automating your WooCommerce customer support today! == Support == Visit [aisk.chat](https://aisk.chat) for documentation and support.