{
  "booking_pending": {
    "name": "Booking Pending",
    "template_name": "booking_pending_en",
    "language": "en",
    "type": "text",
    "category": "UTILITY",
    "body": "Hi {{name}},\n\nThank you for your booking request at {{restaurant}}.\n\nYour reservation for {{guests}} guests on {{date}} at {{time}} is pending confirmation.\n\nWe will notify you as soon as it is confirmed.\n\nYou can view or update your booking here: {{mybooking}}\n\nThank you!",
    "variables": {
      "name": "name",
      "restaurant": "restaurant",
      "guests": "guests",
      "date": "date",
      "time": "time",
      "mybooking": "mybooking"
    },
    "example_values": {
      "name": "Alex",
      "restaurant": "Mechela",
      "guests": "4",
      "date": "March 23",
      "time": "1:30 PM",
      "mybooking": "https://example.com/booking/123"
    }
  },
  "booking_pending_payment": {
    "name": "Booking Pending Payment",
    "template_name": "booking_pending_payment_en",
    "language": "en",
    "type": "text",
    "category": "UTILITY",
    "body": "Hi {{name}},\n\nYour reservation at {{restaurant}} for {{guests}} guests on {{date}} at {{time}} is pending payment.\n\nPlease complete the payment to confirm your booking.\n\nYou can manage your booking here: {{mybooking}}\n\nThank you!",
    "variables": {
      "name": "name",
      "restaurant": "restaurant",
      "guests": "guests",
      "date": "date",
      "time": "time",
      "mybooking": "mybooking"
    },
    "example_values": {
      "name": "Alex",
      "restaurant": "Mechela",
      "guests": "4",
      "date": "March 23",
      "time": "1:30 PM",
      "mybooking": "https://example.com/booking/123"
    }
  },
  "booking_confirmed": {
    "name": "Booking Confirmed",
    "template_name": "booking_confirmed_en",
    "language": "en",
    "type": "text",
    "category": "UTILITY",
    "body": "Hi {{name}},\n\nYour reservation at {{restaurant}} has been confirmed.\n\nDate: {{date}}\nTime: {{time}}\nGuests: {{guests}}\n\nYou can view or update your booking here: {{mybooking}}\n\nWe look forward to seeing you!\n\nThank you!",
    "variables": {
      "name": "name",
      "restaurant": "restaurant",
      "date": "date",
      "time": "time",
      "guests": "guests",
      "mybooking": "mybooking"
    },
    "example_values": {
      "name": "Alex",
      "restaurant": "Mechela",
      "date": "March 23",
      "time": "1:30 PM",
      "guests": "4",
      "mybooking": "https://example.com/booking/123"
    }
  },
  "booking_user_reconfirmed": {
    "name": "User Re-confirmation",
    "template_name": "booking_user_reconfirmed_en",
    "language": "en",
    "type": "text",
    "category": "UTILITY",
    "body": "Hi {{name}},\n\nThank you for re-confirming your reservation at {{restaurant}} on {{date}} at {{time}} for {{guests}} guests.\n\nYou can view or update your booking here: {{mybooking}}\n\nWe look forward to welcoming you!\n\nSee you soon!",
    "variables": {
      "name": "name",
      "restaurant": "restaurant",
      "date": "date",
      "time": "time",
      "guests": "guests",
      "mybooking": "mybooking"
    },
    "example_values": {
      "name": "Alex",
      "restaurant": "Mechela",
      "date": "March 23",
      "time": "1:30 PM",
      "guests": "4",
      "mybooking": "https://example.com/booking/123"
    }
  },
  "booking_denied": {
    "name": "Booking Denied",
    "template_name": "booking_denied_en",
    "language": "en",
    "type": "text",
    "category": "UTILITY",
    "body": "Hi {{name}},\n\nWe regret to inform you that your reservation at {{restaurant}} for {{guests}} guests on {{date}} at {{time}} could not be accepted.\n\nWe apologize for the inconvenience. Please feel free to try a different date or time.\n\nThank you for your understanding.",
    "variables": {
      "name": "name",
      "restaurant": "restaurant",
      "guests": "guests",
      "date": "date",
      "time": "time"
    },
    "example_values": {
      "name": "Alex",
      "restaurant": "Mechela",
      "guests": "4",
      "date": "March 23",
      "time": "1:30 PM"
    }
  },
  "booking_cancelled": {
    "name": "Booking Cancelled",
    "template_name": "booking_cancelled_en",
    "language": "en",
    "type": "text",
    "category": "UTILITY",
    "body": "Hi {{name}},\n\nYour reservation at {{restaurant}} for {{guests}} guests on {{date}} at {{time}} has been cancelled.\n\nIf you did not request this cancellation or would like to rebook, please contact us.\n\nThank you.",
    "variables": {
      "name": "name",
      "restaurant": "restaurant",
      "guests": "guests",
      "date": "date",
      "time": "time"
    },
    "example_values": {
      "name": "Alex",
      "restaurant": "Mechela",
      "guests": "4",
      "date": "March 23",
      "time": "1:30 PM"
    }
  },
  "booking_no_show": {
    "name": "Booking No Show",
    "template_name": "booking_no_show_en",
    "language": "en",
    "type": "text",
    "category": "UTILITY",
    "body": "Hi {{name}},\n\nWe noticed that you did not attend your reservation at {{restaurant}} on {{date}} at {{time}} for {{guests}} guests.\n\nIf you experienced any issues, please don't hesitate to contact us. We hope to see you another time.\n\nThank you.",
    "variables": {
      "name": "name",
      "restaurant": "restaurant",
      "date": "date",
      "time": "time",
      "guests": "guests"
    },
    "example_values": {
      "name": "Alex",
      "restaurant": "Mechela",
      "date": "March 23",
      "time": "1:30 PM",
      "guests": "4"
    }
  },
  "booking_finished": {
    "name": "Booking Finished",
    "template_name": "booking_finished_en",
    "language": "en",
    "type": "text",
    "category": "UTILITY",
    "body": "Hi {{name}},\n\nThank you for visiting us at {{restaurant}}. We hope you enjoyed the experience.\n\nWe'd love to hear your feedback. Tell us how your experience was: {{mybooking}}\n\nWe hope to see you again soon.\n\nThank you!",
    "variables": {
      "name": "name",
      "restaurant": "restaurant",
      "mybooking": "mybooking"
    },
    "example_values": {
      "name": "Alex",
      "restaurant": "Mechela",
      "mybooking": "https://example.com/booking/123"
    }
  },
  "reminder": {
    "name": "Booking Reminder",
    "template_name": "booking_reminder_en",
    "language": "en",
    "type": "text",
    "category": "UTILITY",
    "body": "Hi {{name}},\n\nThis is a reminder of your upcoming reservation at {{restaurant}}.\n\nDate: {{date}}\nTime: {{time}}\nGuests: {{guests}}\n\nYou can view or update your booking here: {{mybooking}}\n\nWe look forward to seeing you!\n\nThank you.",
    "variables": {
      "name": "name",
      "restaurant": "restaurant",
      "date": "date",
      "time": "time",
      "guests": "guests",
      "mybooking": "mybooking"
    },
    "example_values": {
      "name": "Alex",
      "restaurant": "Mechela",
      "date": "March 23",
      "time": "1:30 PM",
      "guests": "4",
      "mybooking": "https://example.com/booking/123"
    }
  },
  "reconfirmation": {
    "name": "Booking Reconfirmation",
    "template_name": "booking_reconfirmation_en",
    "language": "en",
    "type": "quick-reply",
    "category": "UTILITY",
    "body": "Hi {{name}},\n\nWe would like to confirm your upcoming reservation at {{restaurant}}.\n\nDate: {{date}}\nTime: {{time}}\nGuests: {{guests}}\n\nYou can view or update your booking here: {{mybooking}}\n\nPlease confirm or cancel your reservation using the buttons below.",
    "variables": {
      "name": "name",
      "restaurant": "restaurant",
      "date": "date",
      "time": "time",
      "guests": "guests",
      "mybooking": "mybooking"
    },
    "example_values": {
      "name": "Alex",
      "restaurant": "Mechela",
      "date": "March 23",
      "time": "1:30 PM",
      "guests": "4",
      "mybooking": "https://example.com/booking/123"
    },
    "buttons": [
      {
        "type": "quick_reply",
        "title": "Confirm",
        "id": "confirm_booking"
      },
      {
        "type": "quick_reply",
        "title": "Cancel",
        "id": "cancel_booking"
      }
    ]
  },
  "action_reply": {
    "name": "Auto Reply",
    "template_name": "action_reply_en",
    "language": "en",
    "type": "text",
    "category": "MARKETING",
    "body": "☺ Hi! Thanks for reaching out to {{restaurant}}\n\n► Book your table in seconds here:\n{{book_now}}\n\n■ Our menu:\n{{menu_link}}\n\n⌛ Our hours:\n{{opening_link}}\n\nThank you.",
    "variables": {
      "restaurant": "restaurant",
      "book_now": "book_now",
      "menu_link": "menu_link",
      "opening_link": "opening_link"
    },
    "example_values": {
      "restaurant": "La Gloria",
      "book_now": "https://demo.com/reservar",
      "menu_link": "https://demo.com/menu",
      "opening_link": "https://demo.com/opening_hours"
    }
  },
  "missed_call_1": {
    "name": "Missed Call - First Message",
    "template_name": "missed_call_1_en",
    "language": "en",
    "type": "text",
    "category": "UTILITY",
    "body": "Hi! We missed your call at {{restaurant}}.\n\nYou can book your table instantly here:\n{{book_now}}\n\nTakes less than 30 seconds.",
    "variables": {
      "restaurant": "restaurant",
      "book_now": "book_now"
    },
    "example_values": {
      "restaurant": "Mechela",
      "book_now": "https://example.com/booking/123"
    }
  },
  "missed_call_2": {
    "name": "Missed Call - Second Message",
    "template_name": "missed_call_2_en",
    "language": "en",
    "type": "text",
    "category": "UTILITY",
    "body": "Hi! Just a quick reminder\n\nWe still have tables available at {{restaurant}}.\n\nBook here:\n{{book_now}}\n\nWe'd love to see you!",
    "variables": {
      "restaurant": "restaurant",
      "book_now": "book_now"
    },
    "example_values": {
      "restaurant": "Mechela",
      "book_now": "https://example.com/booking/123"
    }
  },
  "missed_call_3": {
    "name": "Missed Call - Third Message",
    "template_name": "missed_call_3_en",
    "language": "en",
    "type": "text",
    "category": "UTILITY",
    "body": "Hi! If you're still looking for a table at {{restaurant}}, we still have some availability.\n\nYou can book here:\n{{book_now}}\n\nHope to see you soon!",
    "variables": {
      "restaurant": "restaurant",
      "book_now": "book_now"
    },
    "example_values": {
      "restaurant": "Mechela",
      "book_now": "https://example.com/booking/123"
    }
  }
}